Category: Customer-centric strategy

Conversational Design: What It Is and How to Apply to Your Bot

Conversational Design: What It Is and How to Apply to Your Bot

May 18, 2020

AI, AI Platform, automated communications, chatbot ai, chatbots, Conversational Design, Customer Services, Customer-centric strategy, Digital Channels, Human Resources, Innovation, Technology

Chatbot Templates: How to Have a Faster Launch

Chatbot Templates: How to Have a Faster Launch

May 13, 2020

AI, AI Platform, automated communications, chatbot ai, chatbots, Customer Services, Customer-centric strategy, Digital Channels, Innovation, Technology, Teleworking

Customer-Centric Strategy: The Why and The Results of this Approach

Customer-Centric Strategy: The Why and The Results of this Approach

May 4, 2020

AI, automated communications, banking sector, chatbot ai, chatbots, Customer Services, Customer-centric strategy, Digital Channels, Innovation, leads generation, Marketing, Technology, Web Design