90% of the banking sector’s interactions will be automatic by 2022
Event: Insights by Visor.ai – Automated Communications between Companies and People The banking sector seems to be the one most invested in automating interactions. Over 90% of bank-customer interactions are estimated to become automatic by 2022 (Hampshire, 2017). A more general view predicts that by …
The impact of the automation of communication processes in figures
It’s still hard to believe or measure the impact artificial intelligence has on our everyday lives and it’s not easy to keep up with the latest innovations in this field. Although this technology was devised decades ago, only in the last few years has it …
Our experience in automating Banking communication processes
The digital transformation in the Banking industry took its first steps at the end of the 1990’s and things have come a long way since then. The arrival and democratization of smartphones pushed Banking Institutions towards homebanking solutions – online platforms that give users access …
Our chatbot experience in Insurance
Chatbots will be – and indeed already are – changing the way companies communicate with their customers. This change is so substantial that Gartner predicts that next year 85% of client-enterprise communication will already be automated. On a large scale, this technology will transform client …
Are we ready to communicate with chatbots?
We’ve entered a phase of the digital Era in which “artificial intelligence” and “virtual assistants” are on the agenda and the stories from the 80’s and 90’s we saw projected on the big screens are transitioning from science fiction to reality. In our modern world, …
5 tips to make the most of corporate innovation programs
As you should know by now, in Visor.ai we’re like the masters of open innovation programs. We participated in a lot of them. We’ve been in London, Santiago de Chile, Lisbon, Shanghai, Kraków, Madrid and so on. So now we can say that we have …
Prio takes Visor.ai to the Web Summit 2018
Till the beginning of July, Prio had a challenge to meet a so called Customer Experience 2.0: “How to place Prio in the customer’s heart and at the tip of their fingers?”. So that’s why Visor.ai was selected to participate in Prio’s corporate accelerator program, …
Visor.ai featured in an article about insurtech innovations
Last week ECO published an article about 5 startups that are revolutionizing the insurance market, where Visor.ai was featured. The article covers some innovations developed by the startups to improve the so called insurtech field, where insurances meet technology. They also mention the added value that …
Banco Best now has BEA, a virtual assistant to help the bank’s clients
Like Jornal Económico mentioned, Banco BEST has just launched a chatbot called “BEA – Best Electronic Assistant” to help the customers with their bank experience, with the support of Visor.ai. BEA assumes a feminine name and personality whilst using Artificial Intelligence to answer a huge number …
Happy Birthday, Visor.ai! 🎉
Last Friday the 13th, Visor.ai celebrated it’s 2nd anniversary! To celebrate, we spent the day hanging on a boat near Setúbal and by the coast of Arrábida. For this team building initiative, Visor.ai’s team went paddling, swimming and, most of all, spent the day together …
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