---
title: "Visor.ai | Company"
canonical: https://www.visor.ai/company/
lang: en
---

Our Mission

# Redefining Customer Service with AI

We help organisations automate customer interactions with AI to improve efficiency, reduce costs, and free teams to focus on complex challenges.

Visor.ai video

Trusted by industry leaders

-   ![AdvanceCare](https://www.visor.ai/assets/clients/sourced-advancecare.avif)
-   ![Fidelidade](https://www.visor.ai/assets/clients/6eb41109053489fbf659.svg)
-   ![GamaLife](https://www.visor.ai/assets/clients/sourced-gamalife.png)
-   ![Generali Tranquilidade](https://www.visor.ai/assets/clients/ccac6da7ad4e005f0101.svg)
-   ![Medicare](https://www.visor.ai/assets/clients/sourced-medicare.svg)
-   ![Sabseg](https://www.visor.ai/assets/clients/sourced-sabseg.png)
-   ![Seguros Atocha](https://www.visor.ai/assets/clients/sourced-seguros-atocha.png)
-   ![Zurich](https://www.visor.ai/assets/clients/0e65636059709689ebbc.svg)
-   ![Ageas](https://www.visor.ai/assets/clients/sourced-ageas.svg)
-   ![Banco ActivoBank](https://www.visor.ai/assets/clients/sourced-banco-activobank.png)
-   ![Banco Atlântico](https://www.visor.ai/assets/clients/sourced-banco-atlantico.png)
-   ![Best Bank](https://www.visor.ai/assets/clients/sourced-banco-best.png)
-   ![Cetelem](https://www.visor.ai/assets/clients/sourced-cetelem.svg)
-   ![Credibom](https://www.visor.ai/assets/clients/sourced-credibom.png)
-   ![Millennium BCP](https://www.visor.ai/assets/clients/426afe72065e0ef23032.svg)
-   ![Millennium BIM](https://www.visor.ai/assets/clients/sourced-millennium-bim.svg)
-   ![SIBS](https://www.visor.ai/assets/clients/b1b6796dfeb56da93dd9.svg)
-   ![MB WAY](https://www.visor.ai/assets/clients/0c4daef627a57895ef27.svg)
-   ![Banco Nacional de Costa Rica](https://www.visor.ai/assets/clients/sourced-bcnr.svg)
-   ![DPD](https://www.visor.ai/assets/clients/sourced-dpd.svg)
-   ![Galp](https://www.visor.ai/assets/clients/6d267b798e3689e75846.svg)
-   ![Guerin](https://www.visor.ai/assets/clients/sourced-guerin.png)
-   ![TAP Air Portugal](https://www.visor.ai/assets/clients/5212e046ae38cf2d4672.svg)
-   ![Choicecar](https://www.visor.ai/assets/clients/sourced-choicecar.jpg)
-   ![Drive on Holidays](https://www.visor.ai/assets/clients/sourced-drive-on-holidays.png)
-   ![Sogenave](https://www.visor.ai/assets/clients/sourced-sogenave.svg)
-   ![Linde](https://www.visor.ai/assets/clients/sourced-linde.svg)
-   ![CTT](https://www.visor.ai/assets/clients/sourced-ctt.svg)
-   ![Endesa](https://www.visor.ai/assets/clients/sourced-endesa.svg)
-   ![Iberdrola](https://www.visor.ai/assets/clients/sourced-iberdrola.svg)
-   ![Farmácia Sá da Bandeira](https://www.visor.ai/assets/clients/sourced-farmacia-sa-da-bandeira.png)
-   ![Wells](https://www.visor.ai/assets/clients/c4b3510c65befebc4914.svg)
-   ![Vall d'Hebron](https://www.visor.ai/assets/clients/sourced-vall-d-hebron.svg)
-   ![Affidea](https://www.visor.ai/assets/clients/sourced-affidea.svg)

About Us

## Built for Enterprise

Visor.ai began its journey in 2016 with a clear mission: to transform how organisations serve their customers through AI. From the start, we’ve focused on helping teams deliver faster, more intuitive, and more human customer experiences while managing complexity at scale.

Today, Visor.ai is an agentic AI platform that lets organisations design and run AI Agents across voice, chat, and quality management. Our AI Agents support customer service teams by automating high-volume interactions, guiding complex cases, and turning conversations into valuable insights.

By combining advanced speech understanding, intelligent automation, and strong governance, Visor.ai helps organisations run customer operations with clarity and confidence. Our goal is to be the trusted partner for companies transforming customer service with AI that feels natural, reliable, and ready for real-world use.

## Recognized Excellence

Our awards highlight our commitment to building reliable, responsible, and high-impact AI solutions for customer operations.

![EU flag](https://www.visor.ai/framer/91fd0c2c39839b29337d.svg)

![EU flag](https://www.visor.ai/framer/04454e666ffe3143e9ca.svg)

Our Leadership

## Leadership at Visor.ai

Guided by vision, built on experience. Meet the leaders shaping Visor.ai and driving the future of customer service with AI.

### Gonçalo Consiglieri

Co-founder & CEO

### Bruno Matias

Co-founder & CTO

### Afonso Fonseca

Engineering Director

### Rita Anjo

Customer Success Director

Our Locations

## Global Presence, Local Expertise

With offices supporting customers across Europe, Africa, and Latin America, we combine global reach with local expertise. Wherever you operate, we work closely with your teams to make sure our AI solutions adapt to your needs and deliver consistent impact.

### Madrid

### Lisbon

### Porto

### Barcelona

## Always-On Customer Service

Deliver faster, more efficient customer service with AI designed to  
automate interactions and scale with your business.

[Contact Us](https://www.visor.ai/contacts/)