For the third year in a row, Visor.ai has been honored with the prestigious Gold Award in the Technology category at the APCC Best Awards 2025, solidifying its position as a leader in innovation within Portugal’s Contact Center industry.
The awards ceremony took place on June 3, during an elegant dinner at the iconic Hotel Palácio do Estoril, marking the close of the 22nd International Conference of the Portuguese Contact Centers Association (APCC). Under the theme "People, Technology and Innovation: Connecting Brands and Customers," the event highlighted the crucial role of technology in building closer, smoother, and more effective experiences between brands and their audiences.
This award goes beyond external recognition — it's proof of the real, transformative impact our technology has on our clients' operations. With an AI platform that automates customer service across multiple channels, we’ve been revolutionizing the way companies communicate with their customers, combining innovation with tangible and impactful results.
Over the past year, Visor.ai stood out particularly for the advancement of its voice solution, introducing a new generation of smart calls — fully automated and seamlessly integrated with enterprise systems. This innovation is redefining the standard for brand–customer interactions, ensuring faster, more efficient, and higher-quality service.
“Winning Gold for the third year in a row fills us with pride. This award reflects the real impact of our technology and our ongoing commitment to growing alongside our clients and partners”, said Gonçalo Consiglieri, CEO of Visor.ai.
This recognition is dedicated to our clients, partners, and the exceptional Visor.ai team, whose dedication and collaboration have been key to this success. To all of you, our heartfelt thanks for trusting and growing with us.
Visor.ai remains steadfast in its mission to transform the future of customer service, combining intelligence, closeness, and innovation to create experiences that truly make a difference. If you're ready to boost your contact center operations with Visor.ai's award-winning solution, book a demo today!
