Our Mission

Redefining Customer
Service with AI

We help organizations automate customer interactions with AI to improve efficiency, reduce costs, and free teams to focus on complex challenges.

One platform, endless possibilities: AI Agents that learn, act, and transform your operations

We help organizations automate customer interactions with AI to improve efficiency, reduce costs, and free teams to focus on complex challenges.

Trusted by industry leaders

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About Us

Built for Enterprise

Visor.ai began its journey in 2016 with a clear mission: to transform how organizations serve their customers through AI. From the start, we’ve focused on helping teams deliver faster, more intuitive, and more human customer experiences while managing complexity at scale.

Today, Visor.ai is an agentic AI platform that empowers organizations to design and operate AI Agents across voice, chat, and quality management. Our AI Agents support customer service teams by automating high-volume interactions, guiding complex cases, and turning conversations into valuable insights.

By combining advanced speech understanding, intelligent automation, and strong governance, Visor.ai enables organizations run customer operations with clarity and confidence. Our goal is to be the trusted partner for companies transforming customer service with AI that feels natural, reliable, and ready for real-world use.

About

About

Recognized Excellence

Recognized Excellence

Our awards highlight our commitment to building reliable, responsible, and high-impact AI solutions for customer operations.

Our awards highlight our commitment to building reliable, responsible, and high-impact AI solutions for customer operations.

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Our Leadership

Our Leadership

Leadership at Visor.ai

Guided by vision, built on experience. Meet the leaders shaping Visor.ai and driving the future of customer service with AI.

Gonçalo Consiglieri

Co-founder - CEO

Bruno Matias

Bruno Matias

Co-founder - CTO

Afonso Fonseca

Engineering Director

Rita Anjo

Customer Success Director

Rita Anjo

Global Operations Director

Our Locations

Our Locations

Global Presence, Local Expertise

With different offices supporting customers across Europe, Africa, and Latin America, we combine global reach with local expertise. Wherever you operate, we work closely with your teams to ensure our AI solutions adapt to your needs and deliver consistent impact.

Madrid
Lisboa
Porto
Barcelona

Always-On Customer Service

Deliver faster, more efficient customer service with AI designed to
automate interactions and scale with your business.

Be amongst the first to experience Wait and launch a viral waitlist. Sign up to be notified when we launch!

Our Leadership

Leadership at Visor.ai

Guided by vision, built on experience. Meet the leaders shaping Visor.ai and driving the future of customer service with AI.

Gonçalo Consiglieri

Co-founder - CEO

Bruno Matias

Co-founder - CTO

Afonso Fonseca

Engineering Director

Rita Anjo

Global Operations Director

Our Locations

Global Presence, Local Expertise

With different offices supporting customers across Europe, Africa, and Latin America, we combine global reach with local expertise. Wherever you operate, we work closely with your teams to ensure our AI solutions adapt to your needs and deliver consistent impact.

Madrid
Lisboa
Porto
Barcelona