What are Chatbots?
So, it’s a robot that lives in messaging platforms, such as Facebook Messenger.
What is Artificial Intelligence?
Chatbots for Customer Support
The Knowledge base
Machine Learning and NLP
In order for you to better serve your audience, we have developed a webchat that you can easily deploy in different websites, just copy/paste 3 lines of code and have it running.
People prefer to deal their matters using chat instead of calling or writing an email. Nowadays, a live agent can deal with only one phone call or one email at a time at a time, but when it comes to chat, the live agente can answer, in average, 3 different conversations at the same time. That’s why we provide our clients with a Live Chat feature so live agents can answer multiple chat questions at the same time whilst increasing the efficiency of your customer service.
The way the chat interface is provided to your audience can make a huge difference on the audience’s behaviour.