Our Mission
Redefining Customer
Service with AI
We help organisations automate customer interactions with AI to improve efficiency, reduce costs, and free teams to focus on complex challenges.
Redefining Customer
Trusted by industry leaders
About Us
Built for Enterprise
Visor.ai began its journey in 2016 with a clear mission: to transform how organisations serve their customers through AI. From the start, we’ve focused on helping teams deliver faster, more intuitive, and more human customer experiences while managing complexity at scale.
Today, Visor.ai is an agentic AI platform that lets organisations design and run AI Agents across voice, chat, and quality management. Our AI Agents support customer service teams by automating high-volume interactions, guiding complex cases, and turning conversations into valuable insights.
By combining advanced speech understanding, intelligent automation, and strong governance, Visor.ai helps organisations run customer operations with clarity and confidence. Our goal is to be the trusted partner for companies transforming customer service with AI that feels natural, reliable, and ready for real-world use.
Recognized Excellence
Our awards highlight our commitment to building reliable, responsible, and high-impact AI solutions for customer operations.
Our Leadership
Leadership at Visor.ai
Guided by vision, built on experience. Meet the leaders shaping Visor.ai and driving the future of customer service with AI.
Gonçalo Consiglieri
Co-founder & CEO
Bruno Matias
Co-founder & CTO
Afonso Fonseca
Engineering Director
Rita Anjo
Customer Success Director
Our Locations
Global Presence, Local Expertise
With offices supporting customers across Europe, Africa, and Latin America, we combine global reach with local expertise. Wherever you operate, we work closely with your teams to make sure our AI solutions adapt to your needs and deliver consistent impact.