platform features

Navigating Innovation: A Guide to’s Platform Features

With platform, you have the power to transform customer interactions, enhance efficiency, and achieve unparalleled success. Discover the endless possibilities that await you, and let be your partner in the journey toward enhanced customer engagement.

Check here the pdf version of this infographic platform features

The platform is a cutting-edge AI-powered solution that is set to revolutionize the way companies engage with their customers. Leveraging the latest advancements in artificial intelligence and automation, offers a comprehensive suite of tools designed to streamline customer interactions, enhance support services, and drive unparalleled efficiency.

Check out our main features and how they can help you optimize your operations while boosting your customer experience.

Chatbot Builder: Advanced artificial intelligence to create highly responsive and intelligent chatbots that allow users to tailor chatbots to their specific brand and industry needs.

Live Chat: Allows users to be helped in real-time by a human assistant at any point of the interaction with the chatbot.

Omnichannel: Interact with users across various platforms – Website, App, Email, Voice, WhatsApp, Facebook Messenger.

Video Conversational AI: Create personalized, interactive video content with  AI-powered avatars that can speak, emote, and engage your audience seamlessly.

Cutting-edge Technology: The platform leverages NLP, LLM, and GPT technologies to deliver advanced natural language understanding, enabling human-like interactions and intelligent responses.

Data Analytics: Get valuable insights into user interactions and behavior with analytics and reporting tools.

Integration Hub: Integrate seamlessly with any CRM systems, databases, and other software for streamlined operations.

Multilanguage Support: Provide support in over one hundred languages.

Security Features: Protect user data and maintain compliance with data privacy regulations with SSO, two-factor authentication, and virtual private cloud.

Rapid Deployment: The platform is ready to go live in record time, ensuring quick implementation training and onboarding in 4 weeks.

AI-driven Features: Utilize the AI Trainer to identify user questions not in the Knowledge Base, FAQs for precise responses, and Synonyms and Compound Words to fine-tune language understanding, ensuring an improved and efficient chatbot experience.

Broadcasting: Empower personalized engagement with triggers that enable targeted messages based on user location, chatbot interaction, and time, ensuring effective communication with users who have previously engaged with the chatbot.

Investing in the future of customer engagement has never been easier with’s cutting-edge platform features. From intelligent chatbots to data analytics, we’ve explored the diverse tools at your disposal. Now it’s time to put this knowledge into action and elevate your business to new heights.