Glossarium k-l

It’s where all your company’s information is kept in one place. At Visor.ai, it lists all the questions your customers have asked, all the answers to those questions, and all the synonyms and compound words relevant to your industry and organisation.

is the tool on the Visor.ai platform that lets your customer service team step in straight away whenever the chatbot can’t answer a question or a more detailed follow-up is needed.